Shipping & Order Processing
SHIPPING INFORMATION
Due to large volume of orders being processed in our warehouse, some orders are experiencing a small delay. Orders placed before/on December 16, 2024 will still be received in time for Christmas
For destinations in the United States, excluding Alaska, Hawaii and US Territories, Nambé offers standard ground shipping via UPS Ground. Your package will usually arrive within 7-10 business days. Please note that orders placed on Friday or weekends will not be received until Monday.
Items that are available in our warehouses are boxed and ready to ship within 48 hours of our receiving your order. If an item is on backorder, we will ship as soon as it is available.
If you placed a personalized order, it may take up to five business days for us to create a proof of your request and submit it back to you for approval. Once we receive your approval we will begin the personalization process. It typically takes 7 business days for us to personalize and ship your order, depending on the amount of personalization requested and the number of items to be personalized.
All nambe.com orders are shipped via FedEx Ground, which offers standard delivery service Monday through Friday.
SHIPPING RATES
Portmeirion Group Designs, LLC ships packages to all US states, territories, APO/FPO and P.O Box addresses.
Shipping Rates - to contiguous 48 states: Flat rate shipping at $15 per order. Free shipping is available on orders over $175 placed on Nambe.com only.
Shipping Rates - to Alaska, Hawaii, and US Territories: Flat rate shipping at $35 per order. We do not offer free shipping for these destinations.
We are currently unable to ship outside of the US.
SHIPPING CUTOFFS
Christmas Day and Start of Hanuakkah (December 25, 2024) - order by December 16, 2024
Warehouse Closure: Orders placed from January 1, 2025 until January 5, 2025 will not be processed until January 6, 2025